LEGAL NOTICE AND PRIVACY POLICY

3. INTELLECTUAL AND INDUSTRIAL PROPERTY

The websites belonging to TELCIA, together with the elements contained therein, including but not limited to, the source code, databases, design, texts and images, logos, trademarks, trade names or other distinctive signs, are protected by the regulations on intellectual and industrial property and domain names, being the exclusive property of TELCIA or of those third parties that have been authorized for its use.

The simple access or use of any of the aforementioned websites will not imply any authorization or license, nor will it imply any waiver, transmission, total or partial transfer of rights in both intellectual and industrial property in favor of a third party. Therefore, no mode of exploitation of intellectual property rights owned by TELCIA is authorized, unless it grants an express authorization or license in writing.

The names "Telcia", "Assentials", "Ticboard", "Softflow" or any others that refer to our products or services are trademarks duly registered or in the process of being processed and belong to TELCIA. No use of them is authorized except to reference our products, services, activities or company, and in accordance with the limits and conditions provided by law.

Any unauthorized use or contrary to the above specifications may be considered an infringement of our intellectual and / or industrial property rights. TELCIA reserves the use of the corresponding legal actions to defend its own interests, including claims for damages caused.

4. PROTECTION OF PERSONAL DATA

4.1 Through the indicated websites, personal data are collected, which are processed by TELCIA as the data controller, in order to analyze visits, traffic and navigation; manage and respond to requests for information received, and respond to pertinent queries or complaints; and, where appropriate, manage the sending of electronic commercial communications in relation to our activities, products or services.

4.2 The legal basis on which TELCIA relies to proceed with the processing of your data is the fulfillment and execution of pre-contractual or contractual obligations, or your express consent.

4.3 The user's personal data will be kept in TELCIA's systems for the time necessary to manage any request / request and the provision of services. In any case, subsequently your personal data will be kept duly blocked until the prescription of the legal obligations that may arise from time to time. In case of having the consent of the user to send commercial communications, based on any legitimacy provided for in the data protection regulations, TELCIA will keep your personal data indefinitely,

4.4 In general, the personal data that TELCIA collects from the user will not be the object of communication or international transfer, except in legally foreseen or enforceable cases, in particular if necessary with the sole objective of fulfilling the established purpose or before any requirement of the competent authority to comply with legal obligations.

Although, in principle, no personal data transfers will be made to third countries or international organizations established outside the European Economic Area, should they finally materialize, TELCIA will take the technical and organizational measures that guarantee an adequate level of protection of personal data in accordance with to the regulations on data protection and the decisions of the European Commission.

4.5 The affected party may, at any time, exercise their rights of access, rectification, opposition, deletion, limitation to treatment, portability and no longer be the subject of individualized decisions. To request any of the aforementioned rights, you can contact the email address info@ticboard.com, in which case TELCIA may request a copy of your National Identity Document or equivalent document in order to verify the identity of the interested party. TELCIA undertakes to respond to each of the requests as soon as possible.

In the event that the user considers that the processing of their personal data is not adequate or in the event that their request has not been made or a response has been obtained within the established period, they may file a claim with the Spanish Data Protection Agency.

4.6 TELCIA websites use cookies and / or similar technologies that store and retrieve information through user navigation. These technologies have a wide variety of purposes, such as recognizing the user, obtaining information about their browsing habits or personalizing the way the content is displayed.

Cookies are files that are downloaded and stored on the user's computer or terminal when the user accesses certain web pages. Cookies allow the storage of certain data about the user's device, parameters or configuration of the same or their browser, as well as information on searches and other navigation.

The data collected through cookies can be updated and retrieved by the person responsible for its installation for different purposes, such as obtaining information about the browsing habits of the user or their equipment, seeing which pages have been visited, the connection time, the city to which the IP address from which access is assigned is assigned, the number of new users, the frequency and recurrence of visits, the visit time, the browser or the operator or type of terminal from which the visit, analyze the operation of a page,detect technical problems, etc.

4.7 We use different types of cookies on our websites, which can be classified into three categories.

In the first place, depending on the entity that manages the computer or domain from which the cookies are sent and / or processes the data obtained through them, the following classification of cookies can be established:

• Own cookies: are those that are sent to the user's terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.
• Third-party cookies: are those that are sent to the user's terminal equipment from a computer or domain not managed by the editor, but by another entity that processes the data obtained through cookies.

On the web pages owned by TELCIA, we use third-party cookies, as detailed in the table below, since the information collected through cookies is also managed by a third party, such as Google Analytics.

To the extent that cookies are used by third parties, the latter will respond to the treatment carried out outside the domains owned by TELCIA.

In accordance with the provisions of the Google Analytics conditions, we inform that said web analytics service is provided by Google, Inc. (hereinafter Google), a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California ), CA 94043, United States.

Google Analytics uses its own cookies, indicated in the table below, to help TELCIA analyze the use made by users of the website. The information generated by the cookie about the use of the website (including the IP address of the users) will be directly transmitted and filed by Google on its servers, complying with the EU-US Privacy Shield certification. and, therefore, with the data protection regulations of the European and Spanish Union.

In this sense, Google will use this data and browsing habits to collect information on the use of the website, compiling reports on activity and providing other services related to the website and the use of the Internet. All this information enables us to offer the user an adequate and improved service, taking into account that Google anonymizes their data by truncating the IP address before storing it, in such a way that Google Analytics does not use the information collected to locate or identify visitors to the site. Web.

In any case, the use of said information is the sole responsibility of Google, which establishes in its conditions that it may transmit it to third parties when required by law, or when said third parties process the information on Google's behalf.

For its part, Cloudflare, based at 101 Townsend St, San Francisco, CA 94107 (United States of America), is also adhered to the Privacy Shield.

Second, a second classification can be established according to the purpose of the cookies used to process personal data:

• Technical cookies: are those that allow the user to navigate through the web pages, as well as the use of the different options and services that exist in them.
• Personalization cookies: they are those that allow access to the service with predefined general characteristics according to criteria in the user's terminal.
• Analysis cookies: these are those that, processed by us or by third parties, allow us to quantify the number of users and carry out statistical measurement and analysis of the use made by users of the service offered. To do this, your browsing on our website is analyzed in order to improve the offer of products or services that we offer.

Third, there is a classification according to the period of time that cookies remain activated:

• Session cookies: are those designed to collect and store data while the user accesses a web page. They are usually used to store information that only interests to keep for the provision of the service requested by the user on a single occasion and disappear at the end of the session.
• Persistent cookies: are those in which the data is still stored in the terminal, and can be accessed in the terminal and processed for a period defined by the person responsible for the cookie.

4.8 Both session and persistent cookies are used on TELCIA's websites, as provided in the table made for the purpose of providing clear and concise information, in accordance with the principle of transparency.

4.9 The user can allow or block cookies, as well as delete their browsing data, which include cookies, from the browser they use. In case of accepting third-party cookies, the user must delete them from the browser options.

TELCIA provides the user with the administration of cookies through the corresponding parameters of the browser configuration. However, browser settings may vary depending on the developer and version. Below we make the following links available through which information is provided about the configuration of cookies in different browsers (how to configure the browser, in such a way that it does not accept cookies, that it notifies each time a new cookie is installed, that disable them completely, etc.):

• Chrome
• Chrome for Android
• Explorer
• Firefox
• Safari
• Safari for IOS
• Windows 10: Microsoft Edge

5. EXCLUSIONS AND LIMITATIONS OF LIABILITY

The user undertakes to make correct use of the TELCIA websites and contents, in accordance with the applicable legislation and this Legal Notice.

TELCIA does not guarantee continued access, correct visualization or usefulness of the elements and information contained in the websites of its property that may be affected by interference, interruptions or telephone breakdowns outside of TELCIA or beyond its reach and control. However, TELCIA will adopt the measures it deems appropriate in order to correct any errors and / or interruptions that may arise. Likewise, TELCIA will act actively in such a way that the information available on its web pages is as clear and concise as possible, as well as updated,

The information available on the websites is provided for informational and descriptive purposes only, without necessarily being complete, exact or exhaustive, and may not be part of a commercial offer, unless expressly indicated.

TELCIA will only respond to the user for its own services and the content originated and identified by TELCIA under its distinctive signs.

6. MODIFICATIONS

TELCIA reserves the right to make any modifications and / or updates to the information contained in its different websites, as well as in this Legal Notice.

7. JURISDICTION AND APPLICABLE LEGISLATION

The use of the contents and the referenced websites, the activities and services of TELCIA will be governed exclusively by Spanish legislation. In the event of a dispute over the interpretation of the terms of this Legal Notice, as well as on any question arising from the use of any of the TELCIA websites, the parties submit, waiving any other corresponding to them, to the jurisdiction and jurisdiction of the courts and tribunals of the city of Paterna, Valencia (Spain),